Dr. Jennifer L. Brown

Coach Overview:
Dr. Jennifer Brown is a distinguished higher education leader, administrator, and coach with over two decades of experience spanning multiple prestigious institutions. Her career encompasses roles as a professor, senior administrator, and executive leader, demonstrating a comprehensive understanding of academic and administrative functions within higher education.
She brings a unique blend of academic leadership and professional coaching expertise. Her coaching experience spans diverse clients in international settings, demonstrating her ability to guide professionals across cultural and geographical boundaries effectively.
Dr. Brown’s administrative expertise is evidenced by her roles as Provost and Vice President of Academic Affairs at Cal Poly Pomona, where she oversaw nine academic colleges with 400 staff members and managed a budget exceeding $126 million. Before this, she served as Vice Provost and Dean of Undergraduate Education at the University of California, Riverside, a key campus leadership role promoting student success and academic excellence. In this capacity, she oversaw initiatives enhancing the undergraduate experience, including academic programs, student success programs, and integrated learning programs. Dr. Brown collaborated with UCR’s 3 colleges and 4 schools, including the School of Medicine, on student and faculty success initiatives. She also held the position of Vice Provost and Dean of the Graduate School at Oregon State University, where Dr. Brown led the university’s graduate agenda, co-led the bargaining process for the university administration, and collaborated with faculty, administrators, academic deans, and graduate students to advance institutional goals. Dr. Brown focused on creating an inclusive and nurturing environment and improving university stakeholder experiences through data-driven strategies while serving as a trusted voice in university-wide administrative discussions.
Dr. Brown is a sought-after speaker and thought leader in higher education administration. She has presented at national conferences, served on the board of UERU (The Association for Undergraduate Education at Research Universities), and shared her insights on inclusive excellence through various platforms. Her leadership approach emphasizes inclusive excellence, strategic planning, and fostering collaborative academic environments. Dr. Brown offers a comprehensive perspective on higher education leadership with experience spanning faculty, administrative, and leadership roles in large, public, research-intensive universities and smaller institutions.
Statement of Coaching Philosophy:
Dr. Brown’s coaching philosophy is rooted in the power of authentic and humanistic connections, fostering both individual and organizational growth. Following the Center for Credentialing and Education (CCE) code of ethics, Dr. Brown will always protect the interests and welfare of her clients by following accepted ethical and legal standards while maintaining high standards of integrity and conduct.
She employs a strengths-based, collaborative approach that draws on her extensive leadership experience and deep understanding of the challenges mid to senior-level administrators face across various sectors. Central to her methodology is the belief in transformational leadership and the potential of every leader to inspire change. She advocates for an adaptive, emotionally intelligent leadership style grounded in ethical decision-making and continuous learning.
Dr. Brown is passionate about equipping leaders with the skills to navigate complex roles effectively, integrating strategic thinking and emotional intelligence into her coaching. Emphasizing self-awareness and reflective practice, she guides clients to develop authentic leadership styles aligned with their values and strengths. Dr. Brown aims to empower leaders to excel in their roles and contribute positively to their organizations and communities through her work with NorthStar Consulting Solutions. Her ultimate goal is to inspire a wave of change beyond individual institutions, leaving a legacy of leaders capable of driving transformative change and fostering cultures of excellence and innovation in their respective fields.
Coaching Expertise:
- Individual coaching and team facilitation for higher education leaders (deans, provosts, executive directors, mid-level managers), Ed-tech executives, and emergency room physicians
- Specializing in successful role transitions, change management, and addressing leadership and team-based challenges
- Developing new and emerging leaders
- Utilizing assessment tools including Profile XT, verbal 360, and DiSC to enhance leadership development
Experience with Higher Education and/or Academic Medical Centers:
- Extensive leadership experience in higher education, including roles as Provost and Vice President of Academic Affairs, Vice Provost and Dean of Undergraduate Education, and Vice Provost and Dean of the Graduate School at diverse institutions (Cal Poly Pomona, UC Riverside, Oregon State University), Tenure-track faculty experience going through the ranks from Assistant to Full (Purdue University, Oregon State University)
- Led large-scale academic operations, overseeing multiple colleges, hundreds of staff members, and multi-million-dollar budgets while focusing on student success, faculty development, and strategic initiatives
- Expertise in navigating complex academic environments, including faculty governance, institutional policies, collective bargaining, and administrative procedures across public research universities and polytechnic institutions
- Collaborated with medical schools and academic medical centers, including experience at UC Riverside with its medical school and currently coaching an emergency room physician from Oxford
- Served on or oversaw numerous critical university committees and task forces, including Enrollment Management and Admissions, Philanthropic Board, Faculty Senate, Student Success Initiatives, Graduate Student and International Growth Strategies, Online Education, System Council of Provosts, President’s Cabinet, Faculty Success, Research and Sponsored Programs, Auxiliary Foundation Board, Workforce Development and Career Success, Professional and Global Education, Academic Resources and Budgeting, Institutional Promotion and Tenure committees.
Representative Coaching Engagements:
- Coached an incoming dean transitioning from an associate dean role to dean of a college. Focus areas included:
- Building and recognizing strengths
- Enhancing skills in developing direct reports
- Mastering the art of delegation
- Exploring power base and its impact on successful college initiatives.
- Outcome: Improved leadership effectiveness and improved strategic initiative implementation.
- Provided hybrid coaching and consulting for a senior-level position finalist. Over four sessions, focused on:
- Increasing confidence for the final interview process
- Preparing for multiple stakeholder meetings
- Enhancing performance in live Q&A sessions and meetings with provost and cabinet members
- Outcome: The client successfully secured the job offer.
- Delivered hybrid coaching and consulting for a company partnering with higher education institutions. Engagement included:
- Coaching and facilitating senior leaders through change management processes
- Strategizing effective ways to include faculty in the change process
- Working directly with the senior leader and key faculty governance leaders
- Outcome: Successful implementation of a new technology solution with buy-in from various stakeholders.
- Ongoing coaching engagement with UK emergency room physician, focusing on:
- Time management and work-life balance
- Mastering boundaries and avoiding over-commitment
- Managing time for personal renewal
- Strategies for managing chaos in a high-stress environment
- Outcome: Ongoing – focusing on time management and strategies for decreasing time commitments for an increased work-life balance
Certifications and Trainings:
- Board Certified Coach (BCC), Center for Credentialing and Education
- Certified Profile XT Coach
Education:
- D. in Horticulture, Minor in Marketing and Consumer Behavior, Michigan State University, 2004
- ICF-Level 1/ACTP Credentialing Program, Center for Executive Coaching